Privacy Policy for MTZ LOGISTICS App

At MTZ LOGISTICS, we are committed to protecting your privacy and providing a secure and reliable user experience when you use our app. This privacy policy explains how we collect, use, and protect your personal information and data when you use the MTZ LOGISTICS app.You use or continue to use our Services means that we agree to collect, use, store and share your relevant information in accordance with this Privacy Policy.

Information We Collect

When you use the MTZ LOGISTICS app, we may collect the following information:

Our APP is based on DCloud uni-app (5 + App / Wap2App) to collect your device unique ID (IMEI / android ID / DEVICE_ID / IDFA, SIM SIM, OAID) to provide statistical analysis service, and improve performance and user experience through application startup data and abnormal error log analysis, so as to provide better service for users.
Personal information: We may collect your name, email address, phone number, and other personal information when you create an account, make a payment, or contact us for support. We may also collect information about your business, such as your business name, address, and tax ID, if applicable.
Device information: We may collect information about your device, including the device model, operating system version, IP address, and other technical information. We may also collect information about your device's location, with your permission, to provide location-based services.
Usage information: We may collect information about how you use the app, including the pages you visit, the features you use, and the actions you take. We may also collect information about your interactions with our customer support team, including chat logs and call recordings.
Transaction information: We may collect information about your transactions on the app, including your order history, payment history, and shipping information.
Other information: We may collect any other information you choose to provide to us, such as feedback or surveys.

How We Use Your Information

We use the information we collect to provide and improve the MTZ LOGISTICS app, including:

To process your orders and payments: We use your information to process your orders and payments and to communicate with you about your orders.
To provide customer support: We use your information to provide customer support and respond to your inquiries.
To personalize your experience: We use your information to personalize your experience on the app and to recommend products and services that may be of interest to you.
To improve the app: We use your information to analyze and improve the performance of the app, including by measuring the effectiveness of our marketing campaigns.
To comply with legal requirements: We may use your information to comply with legal requirements, such as tax and regulatory obligations.
To protect our rights and interests: We may use your information to protect our rights and interests, including investigating and preventing fraud and other illegal activities.

Additional Features of the MTZ LOGISTICS App

The MTZ LOGISTICS app also provides the following features:

Tracking: You can track the status of your shipments in real-time, including delivery dates and times.
Product List: You can view a list of your products and their details, including weight, dimensions, and other specifications.
Pricing for the Transfer of Goods: You can view our pricing for shipping and transporting goods.
Customer Transportation Report: You can generate reports on your transportation activities, including pickup and delivery information.
Customer Products Reports: You can generate reports on your product inventory and shipping activities.

How We Share Your Information

We may share your information with third parties for the following purposes:

With our service providers and partners: We may share your information with third-party service providers and partners who assist us in providing the app and its features. For example, we may share your information with payment processors to process your payments.
With government authorities or law enforcement agencies: We may share your information with government authorities or law enforcement agencies as required by law or to protect our rights and interests.We do not sell or rent your personal information to third parties.
The third party SDK we introduced and the permissions and user data collected are listed as follows:

SDK Name	Package name	Use purpose	Involving personal information	Privacy Policy link / official website
Ali weexSDK	com.taobao	The app base module default integration for rendering uniapp nvue page engine	Stored personal files	https://weexapp.com/
Fresco	com.facebook.fresco	For nvue page loading picture use	Stored personal files	https://frescolib.org/
glide	com.bumptech.glide	For image preview for use	Stored personal files	http://bumptech.github.io/glide/
gif-drawable	pl.droidsonroids.gif	Load the gif graph	Stored files	https://github.com/koral--/android-gif-drawable
fastjson	com.alibaba.fastjson	JSON analyze	None	https://github.com/alibaba/fastjson
The Mobile Security Alliance OAID	com.bun.miitmdid、com.zui.opendeviceidlibrary、com.netease.nis、com.samsung.android、com.huawei.hms	Get oaid	facility information	http://www.msa-alliance.cn/col.jsp?id=122

How We Protect Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption and secure sockets layer (SSL) technology, to protect your data. We also limit access to your information to authorized personnel who need it to perform their job functions.

Despite our best efforts, no security measures are perfect or impenetrable. We cannot guarantee the security of your information, and we cannot be held responsible for any unauthorized access, use, or disclosure of your information.

Your Choices

You have certain choices about how we collect, use, and share your information:

Account settings: You can review and edit your account settings at any time, including your personal information, notification preferences, and payment information.
Location services: You can choose whether to allow the app to access your device's location. If you choose to disable location services, certain features of the app may not be available to you.
Marketing communications: You can opt-out of receiving marketing communications from us by following the instructions in the communication or by contacting us directly.
Data deletion: You can request that we delete your personal information by contacting us directly. We may retain certain information for legal or business purposes, such as tax and regulatory obligations.

Updates to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting a notice on the app or by sending you an email or other communication.

Contact Us

If you have any questions or concerns about our privacy practices or this privacy policy, please contact us at support@mtz-logistics.com

Thank you for using the MTZ LOGISTICS app.